BUS 1000 Lecture Notes - Lecture 2: Zappos, Attention, Quality Circle
6 Sep 2016
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Organizational structure: the framework of jobs and departments that direct the behavior of individuals and groups toward achieving the organization"s objectives. Flat organizations: large number of employees reporting to a supervisor: fewer levels, small companies and start-ups, more people reporting to one person, advantages. Less administrative overhead, fewer managers managing managers. Employees lack a specific boss to report to. Employees become generalists, often w/o a specific job function. Hierarchical organizations: small number of employees reporting to a supervisor: traditional, most common, tall, large organizations often have many levels, advantages. You report to only that one person. Opportunities for promotion motivate employees to perform well. Employees become experts in specific functions: disadvantages. Many levels to go through to get approval often slows decision time. Communication across different departments may be difficult: form a pyramid few a top (c level executives), small number middle (managers), lot at bottom.
