COMM 250 Lecture Notes - Lecture 6: Conflict Management, Ingroups And Outgroups, Erving Goffman

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To explain how members of different cultures manage conflict. The image of self that people display in their conversations with others (goffman 1967) A projected image of one"s self and the claim of self-respect in a relationship (ting-toomey 1988) A favorable self-worth and /or projected other-worth in interpersonal situations (oetzel, ting-toomey 2000) Face is a metaphor for the public image we display an identity two people conjointly define during social interaction. How face plays out in conversation - Face concern - interest in maintaining one"s face or the face of others. Face need - desire to be associated or disassociated from others. Positive - the sire to be liked/admired by others. Negative - the desire to be autonomous/unconstrained by others. Occurs when a person"s positive or negative face is threatened. Defined as actions taken to manage face concerns and ned of oneself and/or another . Definition - the collective beliefs of members of a social system (house 1981)

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