COMM 1071 Lecture Notes - Lecture 11: Eye Contact
CH. 11: DELVIERY NOTES
Characteristics of Effective Delivery
• Delivery- how a message is communicated orally and visually through the
use of voice and body
• Nonverbal Communication- all speech elements other than the words
themselves
Conversational
• Conversational Style- delivery that seems spontaneous, relaxed, and
informed and allows the speaker to talk with not at, an audience
• Spontaneity- a naturalness of speech where what is said sounds as if the
speaker is really thinking about the ideas and the audience as he or she
speaks
Animated
• Animated delivery- lively , energetic, enthusiastic, and dynamic
Use of Voice
• Voice- sound you produce using your vocal organs
• Pitch- highness or lowness of the sounds you produce
• Volume- how loudly or softly you speak
• Rate- the speed at which you talk
• Quality- the tone, timbre, or sound of your voice
Intelligibly
• Intelligible- capable of being understood
• Articulation- using the tongue, palate, teeth, and jaw movement and lips to
shape vocalized sounds that combine to produce a word
• Accent- inflection, tone, and speech habits typical of native speakers of a
language
Vocal Expression
• Vocal Expression- variety you create in your voice through changing pitch,
volume, and rate as well as stressing certain words and using pauses
• Monotone- remain constant
• Stress- emphasis placed on certain words by speaking them more loudly
• Pauses- moments of silken strategically placed to enhance meaning
Use of Body:
Appearance
• Appearance- the way you look to others
• 1. Consider the audience and occasion
• 2. Consider your topic and purpose
• 3. Avoid extremes
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Document Summary
Delivery- how a message is communicated orally and visually through the use of voice and body: nonverbal communication- all speech elements other than the words themselves. Animated: animated delivery- lively , energetic, enthusiastic, and dynamic. Appearance: appearance- the way you look to others, 1. Posture: posture- the position or bearing of the body. Poise: poise- graceful and controlled use of the body that gives the impression of self-assurance, calm, and dignity. Eye contact: eye contact- looking directly at the people to whom you are speaking, 1. Maintain eye contact helps audiences concentrate on speech: 2. Maintaining ec helps you gauge audience reaction to your ideas: audience contact- creating a sense of looking listeners in the eye when speaking to large audiences. Facial expressions: facial expressions- eye and mouth movements that convey emotions, nonverbal intimacy- facial expressions that communicate that you are personal and likeable. Gestures: gestures- movements of our hands, arms, and fingers.
