CMN 120 Lecture Notes - Lecture 3: Expectancy Violations Theory, Social Distance, Proxemics
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CMN 120 – Lecture 3 10/4/2016 11:06:00 PM
Nonverbal Communication/EVT Theory
Nonverbal communication (NVC) can replace or contradict (the way you say
something may contradict with your NVC) the verbal message
NVC body movements and vocal characteristics
o Body movements (includes gesture, space [distances],
position, facial displays, eye gaze, touch)
o Vocal behavior (includes pauses, response latency, loudness,
talk duration, and speech rate)
NVC may be classified into two categories
o Given behavior (what you do it intentionally)
o Given off behavior (what you do unintentionally)
Why should nonverbal communication be of interest?
Tendency for nonverbal behavior to “leak”
We think it might be more important than verbal communication
o We almost always believe the nonverbal communication more
than the verbal communication
We tend to trust nonverbal more than verbal cues even when both
channels are presenting congruent information
o Mehrabian’s famous formula
Liking judgments = 0.07 verbal + 0.38 vocal + 0.55
facial information
Nonverbal channels (gestures)
Emblem
o Gesture that can completely replace our use of words
o Specific to culture, are some that are universal, but mostly
cultural specific
Illustrators
o Directly tied to speech
o We will not make sense if we have speech without an
illustrator
o “I caught a fish this big”
Regulators
o Function as traffic signals for conversations to flow
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