CMN 120 Lecture Notes - Lecture 12: Interpersonal Communication, Croatian Radiotelevision, Organizational Culture

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11 Apr 2017
Lecture 12- 3/13 - Privacy in Interpersonal Relationships/Communication
Privacy Management (CPM) Theory/Review for Final
1. Introduction to Privacy
1. What is private information? Typically sensitive information
that ppl usually don’t share freely with everyone
2. What is private disclosure?
1.1. The process of revealing private information, yet always
in relation to concealing private information
1.1.1. push & pull action There are times when I
want to tell you things and times where I want to keep
things a secret Relational dialectics From
wikipedia: an interpersonal communication
theory about close personal ties and
relationships that highlights the tensions,
struggles, and interplay between contrary
1.2. Private disclosure can be about oneself, or other ppl as
1.2.1. It is different from self-disclosure; could be
self-disclosure but doesn’t have to be; and vice-versa
for self-disclosure
1.3. Creates a sense of vulnerability; sense of risk
2. Communication Privacy Management Theory (CPM)
1. Private information as a commodity (ours)
2. Presumes disclosures of private information are dialectical
3. Ppl make choices about revealing or concealing based on
criteria that are important to us
4. And the idea of ownership is very important
1.1. We think of our information as something that we own
2. Maxims (rules) of CPM (Petronio & Durham, 2015) rules we use to
manage our private information (THREE: Assumption, Axiomatic,
and Interaction)
1.1. Assumption Maxims (THREE)
1.1.1. Public --- Private Dialectical Tension (times
when you reveal and times when you conceal) Push-pull feeling for our (or other
ppl’s) private information Wanting to share but also not wanting to
share information with others To reveal or conceal private
1.1.2. Privacy Management Ownership - treat our private info as a
commodity; something that we believe we own
(like a property)
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Already have an account? Log in Control - because we feel like we own
it, we feel that we have a right to control who
knows/doesn’t know this info (important b/c
private info. Is sensitive info. And could make
us vulnerable if it gets out there) The way we control is through
rules We will develop rules for
who we share information with,
what information is shared, and
what ppl could do with that
information when rules aren’t
followed, there’s a breakdown
of rules Ex: when someone tells
private info to someone but they
were supposed to conceal it
1.1.2. Privacy Boundary Metaphor We have a symbolic boundary around
us for our private info When we share private info w/ others,
we allow ppl in; crosses that boundary When we conceal private info, we
prevent them from crossing the boundary
1.2. Axiomatic Maxims (rules/considerations for opening up
& concealing) help define the choices we make to
manage our information (THREE)
1.2.1. Private information ownership Ownership we want to control info.,
especially info. That can make us vulnerable Authorized or unauthorized owner of
our private information Authorized owners = ppl we
consciously choose to tell private info
to (ppl that we allow to know) Unauthorized owners = ppl who
know private information but have not
been given permission from the
owner (we didn’t allow them to know
our info but still part of our boundary
because they know our information)
1.1.2. Private information control = many things
can influence our decision to reveal private info
(develop rules where we are either motivated to share
information or motivated to conceal information)
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