CMN 172 Lecture Notes - Lecture 5: Voicemail

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1 Feb 2017
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Lecture - Tu e s da y 1/31
Signature s in Orga nizationa l Em ails
- ema il s igna tures re iterate the se nders na me
- study coded a s ample of ema ils a nd found that s igna ture s we re a dded whe n:
- ema ils went upward through the hie rarchy
- ema ils went to a diffe re nt office or site
- ema il s ignature s we re omitted whe n
- ema ils went to pe ople of roughly s imila r ra nk
- ema ils went down through the hie ra rchy
Profes s ion a l Titles in Emails a n d We b s ite s
- publica tions, citations , and de pa rtme ntal ra nking re pre s e nt important indica tors of
a ttainment for profe ss ors, where a s profe s siona l title s (doctor, profe ss or) a re a lte rna te
symbols of atta inme nt
- profe s sors with lower a nnual ra te s of publica tions and cita tions dis pla ye d mire
profe s sional title s in their e ma il signature s compa red to profe s sors with highe r ra te s
- depa rtme nts with le s s pre stigious ra nkings lis te d more profe s s iona l title s on their
webpa ge s compared to de pa rtme nts with more pre s tigious rankings
Strategic Im p re s s io n Ma n a g e m e n t
- whe n choosing a channel of communication pe ople may conside r:
- who is to be a ffe cted by tra nsmitting a me s sa ge (s elf or othe rs )
- is the e xpecte d outcome of tra ns mitting a mes sa ge positive or nega tive
- people prefe rred low ba ndwidth te chnologie s (te xt, e ma il, voice ma il) when e xpe cting
nega tive outcome s for thems e lves
- people prefe rred high ba ndwidth te chnologies (fa ce to fa ce or phone ca ll) whe n
boas ting and prais ing othe rs
MySp a ce S tu d y
- whe n wa y to a ugment pre stige on a profile is to cla im to like wha t e ve rybody e ls e is
liking at the time
- anothe r way to a ugment pre s tige is the hips ter ve rsion
- ta lk a bout intere sts that a re not well known
- to convey diffe rentia tion, use rs would pres e nt pa irs that a re ve ry diffe re nt from ea ch
othe r (e x. liking Da vid Bowie a nd Notorious BIG)
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Document Summary

Le c tu re - tu e s d a y 1/31. S ig n a tu re s in org a n iza tio n a l em a ils. E ma il s igna ture s re ite ra te the s e nde rs na me. S tudy code d a s a mple of e ma ils a nd found tha t s igna ture s we re a dde d whe n: E ma ils we nt upwa rd through the hie ra rchy. E ma ils we nt to a diffe re nt office or s ite. E ma il s igna ture s we re omitte d whe n. E ma ils we nt to pe ople of roughly s imila r ra nk. E ma ils we nt down through the hie ra rchy.

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