PSC 1 Lecture Notes - Lecture 13: Cultural Bias, Social Intelligence, Availability Heuristic

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16 May 2018
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PSC 001 Lecture 13 Thinking and Intelligence
What is Thinking?
Thinking: The manipulation of mental representations (images)
Two types of mental representations:
Analogical representations: Correspond to and have some physical
characteristics of actual objects or things around us
Thinking of an apple
Symbolic representations: Abstract representations that do not
correspond to physical features of objects or ideas
Chinese Letters (symbols)
Concepts: Group or categorize objects, events, and relations around common
themes.
Eaple: Let’s get soethig to eat- koig ou’e gettig food
Consists of mental representations & relations between representations
Permits more efficient processing
Schemas
Schemas: Cognitive structures that help us perceive, organize, process,
and use information
Generalizations about concepts and categories
Schemas draw on knowledge of what objects, behaviors, and events
apply to different settings
Common situations have consistent attributes
People have specific roles within situational contexts
Can lead to inaccuracy & bias
Scripts: Schemas about sequences of events
Direct behavior in specific situations
At a fast food restaurant- Knowing steps to take
Learned through experience and observation & shaped by culture
Reasoning
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Reasoning: Using information to determine if a conclusion is valid or
reasonable
Can be formal (logical) or informal (intuitive)
Based on assumptions called premises
Types of Reasoning:
Deductive reasoning (drawing conclusion): Using general
rules to draw conclusions about specific instances
Eaple: Heaig a lass is had so ou do’t take it
Inductive reasoning (inference): Taking a specific instance
and generalizing it to other instances to draw a conclusion
Example: Taking a class and knowing it is hard so
you never take it again.
Decision Making
Decision making: Attempting to select the best alternative among several
options
Decision-Making Tools
Algorithm: Systematic method that always reach a correct
solution, if one exists
Heuristics: Mental shortcuts used to reduce the amount of
thinking that is needed to make decisions
Metal ules of thu
Most of the time, they work fine
BUT can sometimes lead to errors!
Availability heuristic: Estimating the likelihood of an event on the
basis of how readily available other instances of an event come to
mind
Can lead to incorrect estimates of the frequency of an
event
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