MGMT 1 Lecture Notes - Lecture 10: Reverse Discrimination, National Labor Relations Act, Careerbuilder
Document Summary
Lecture 10: motivation and human resource management (chapter 10 and 11) An unmotivated, disengaged workforce has many negative consequences (if they don"t like to come to work, then they won"t do a good job. ) High turnover (high cost of recruiting and training) Intrinsic motivation relies on the rewards offered by the work itself. You study hard and want to do well because of the amount of work you put into study. Extrinsic motivation relies on external rewards (pay raises, promotions, awards) Business school was looked down because it was seem as vocational school, not really research until taylor turned it into a scientific method. Mass production --> observe the workers in order to understand productivity. Father of scientific management and made business a more respectable major. Was interested in increasing productivity through systematic observation. Wasn"t terribly interested in the human side of the production process.
