MGMT 1 Lecture Notes - Lecture 7: Job Satisfaction, Theory Z, Theory X And Theory Y
Document Summary
Frederick taylor is the father of scientific management. Hawthorne effect is people acting differently when observed. Maslow"s hierarchy of needs has physiological needs to self-actualization. Herzberg"s 2 factor theory found motivators and hygiene factors. Hygiene factors are things that if they don"t exist, people will be unhappy. Douglas mcgregor thought that managers believe in theory x or y. Theory x is that people do not like to work and will try to avoid it. Theory y is that people like to work and seek responsibility. Ouchi"s theory z blends american and japanese management. Employees are motivated by goals that are. Expectancy theory if you think you can do it, and it"s worth it, you are motivated. Equity theory is when employees perform comparisons to determine whether they are treated fairly. Changes in competitive, technological and social environment. Training focuses on short term specific skills, development focuses on general long term abilities.
