FCSE 3120 Lecture 27: Communication
Premium

3 Pages
33 Views
Unlock Document

Department
Family and Consumer Sciences Education
Course
FCSE 3120
Professor
Gremaud
Semester
Spring

Description
Communication • “60% of all human communication is nonverbal, body language; 30% is your tone, so that means 90% of what you're saying ain't coming out of your mouth.” o Will Smith in Hitch Nonverbal Communication • Nonverbal = basic interpersonal attitude, emotion or relationship towards the person. o Compliments: Helps convey full meaning of what we say. o Substitutes: Can communicate how we feel without words, to someone who reads us well. o Regulate: Trailing off indicates other may speak. o Contradict: “No, I’m NOT angry.” People believe nonverbal first, if they aren’t the same message. ▪ There is no such thing as not communicating! Proximity • Can indicate interest & attention. • Where we sit (proximity) indicates levels of intimacy. • Moving away indicates desire to terminate conversation. • Moving closer usually one exchanges cues to avoid chance of rejection. • Cultures differ in degree of acceptable closeness. Eye Contact • Eyes are the window into a person’s soul; they show emotion, feelings, & expression! • In Western countries, eye contact shows respect. However, in Eastern countries looking someone of authority in the eyes is considered disrespectful. • Shows a person you’re interested. • Eye contact can show someone you appreciate them and you understand them. Body Orientation & Posture • Tap fingers • Lifted eyebrow • Rub nose or pull on ear • Sweating palms, white knuckles • Folded arms • Swinging or crossing legs • Wringing hands, kicking ground • Steeple hands • Feet on desk Communication Guidelines • Communication is a 2-part process to exchange information: ○ 1st the message must be sent ○ 2nd the message must be received & understood • Wondering, assuming and guessing what others feel or think, makes disaster. • In order to have meaningful relationships (dates, friends, family, employment) it is essential to have effective communication. o Interrupting – breaking into the conversation, not giving the other a chance to finish. o Endless fighting – bring up things from the past & never resolving things. o Character assassination – name calling, belittling, insulting remarks. o Calling in reinforcements – involve outsiders to support you. o Withdrawal – leave, indifference, silent treatment. o Need to be right – refusal to admit their part in the problem. Misperceptions Feedback • Necessary after self disclosure. o Provides constructive info about consequences of someone’s behavior towards you. o Which do you think would work best? ▪ Remain silent?
More Less

Related notes for FCSE 3120

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit