NURS 3715W Lecture Notes - Lecture 4: American Nurses Association, Patient Safety, Joint Commission
Document Summary
We care about culture of safety: our patients depend on it. What is a culture of safety: culture of safety displays a common underlying understanding and emphasis shared by all that focuses on systems and where vulnerabilities are that can harm patients and providers of care, about the process. Key elements of a culture of safety: safety is an organizational priority, teamwork interprofessional, patient involvement in their own health care, transparency, accountability, non-punitive responses to adverse events and errors. What is an error: when something is done incorrectly, basic reasons for error in healthcare, communication failures, orders that aren"t written or seen, systems or process flaws. Just forgot: memory lapse, lack of training, noisy work environments, medication administration, please be quiet, creates chaos, repetition of activity = complacency. Balancing act: there is a balancing act in a culture of safety, need for non-punitive and changing a blame & shame mentality toward those who make mistakes, but .
