NURS 3715W Lecture Notes - Lecture 8: Advance Healthcare Directive, Cyberbullying, Informed Consent
Document Summary
Incivility action that is rude, intimidating, and insulting. Includes teasing, joking, dirty looks and uninvited touching: lateral violence horizontal abuse or horizontal hostility. Individuals are the same level in the organization: nurse to nurse physician to physician - looks like verbal abuse, gossip, undermining activities, sabotage, withholding information, ostracism: bullying- persistent and relentless, aimed at someone with limited defenses. Bully is at higher level than person being bullied, this is an abuse of power. Threatened, disgraced, and vulnerable: cyberbullying disruptive behavior that is using internet or other electronic means. Clients have rights: anybody using services in health care institutions retain their rights as an individual and citizen of the united states, we are accountable for protecting the rights of clients. In particular: informed consent, refusal of treatment, advance directives, confidentiality and information security: rights = legal guarantee that clients have choices in healthcare. Your role as a nurse is to : ensure that each client has the right to, 1.