BUAD309 Lecture Notes - Lecture 15: Intrapreneurship, Intranet
6 Jan 2018
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Document Summary
A system of shared values, norms, and assumptions, that guide members" attitudes and behaviors. Cultural values: often taken for granted (implicit), taught to new members as they"re socialized into the group, takes a long time to evolve and a long time to change, can enhance organizational performance. Artifacts: physical manifestations of the culture: myths and stories, awards, rituals, decorations, office space allocations, dress code, how people address each other, published lists of organizational values, and more. Espoused values and norms: the preferred values and norms explicitly stated by the organization. Enacted values and norms: the values and norms employees exhibit based on observations of what actually goes on- usually override espoused values and norms. Assumptions: organizational values that have become so taken for granted over time that they become the core of the company"s culture. Conflict culture: shared norms for managing conflicts, active or passive, agreeable or disagreeable.
