BUAD110 Lecture 1: September 3 class notes

• School: University of Delaware
• Department: Business Administration
• Course: BUAD110
• Professor: Sullivan Bill

Document Summary

Criticizing speaker: poor listeners criticize voice/clothes/looks. Decide speaker won"t say anything important: good listeners look for ideas being presented. Finding fault with speaker: poor listeners disagree so much they stop paying attention to everything else, good listeners don"t listen with their emotions. Write down something they disagree with and ask/talk about it later. Allow distractions: poor listeners allow little things to distract them. They stop listening due to distractions: good listeners filter distractions and concentrate on speakers. Faking attention: poor listeners look but don"t listen. Expect material from textbooks later: good listeners understand speakers talk about most important things. Good lecture may not contain same info as textbook. Force every lecture into one format: poor listeners outline lecture in detail. Misses content due to organizational concern: good listeners adjust note-taking style. Listen only for facts: poor listeners only want facts, good listeners want facts and examples for support.