BUAD309 Lecture Notes - Lecture 4: Group Decision-Making, Incident Response Team, Group Cohesiveness

• School: University of Delaware
• Department: Business Administration
• Course: BUAD309
• Professor: Mary C Kernan

Document Summary

Social identity theory: helps to explain why groups are important to us, one way we perceive ourselves in various groups. Group properties: characteristics of groups that help determine group member behavior and the performance of the group, actually 6 properties, norms, diversity, status, size, cohesiveness, and roles. Increased employee turnover & work stress: consequences for groups/teams, downward spiral; deviant behaviors lead to collective neg. moods, which lead to poor coordination and group performance. Lecture #3: group properties: size, cohesiveness, and diversity. Group properties: norms, diversity, status, size, cohesiveness, and roles. Increase intergroup competition: setting group goals (common purpose, shared outcome, use peer evaluation- identify individual contributions, work on front end; select right group members (preference for group. If we use group rewards, base rewards on individual contributions work) Cohesiveness: degree to which members are attracted to each other and are motivated to stay in the groups, relationship between cohesiveness and group performance depends on group"s performance related norms.