MISY430 Lecture Notes - Lecture 2: Change Management, Masculinity, Individualism

• School: University of Delaware
• Department: Management Information Systems
• Course: MISY430
• Professor: Mendelsohn Emilio

Document Summary

Objectives: system installation, different types of conversion strategies, when to use them, techniques for managing change, post-installation processes. Intro: managing change to a new system is most difficult task in any organization, conversion planning begins while programmers are still coding, change management focuses on people, maintenance can account for 60-80% of is budget. Selecting conversion strategies: combine dimensions to form a strategy as needed, ex: begin with a pilot conversion using parallel conversion in a bunch of locations. Once successful, roll out to remaining locations using phased conversion: prioritize risk, cost, and time; then refer to chart. Change management: process of helping people adopt & adapt to the to-be system and its accompanying work processes without undue stress, key roles, sponsor, change agent, potential adopters. Revising management policies: management policies, provide goals, define how work processes should be performed, determine how ppl are rewarded, no computer system will be successfully adopted unless management policies support its adoption.