SDS 3482 Lecture Notes - Lecture 8: Hard Wired
Document Summary
Requirements for successful communication: sender must be: Familiar with the preferences of the receiver: message must be credible and should include evidence, if possible, the medium through which the message is communicated should be e ective. Nonverbal communication: body posture, people show appreciation and a ection, revulsion, and indi erence with expressions and gestures, individual"s sexuality is communicated by the way he/she dresses, walks, and stands. Verbal communication: ensures that nonverbal and verbal messages are consistent, plan time to talk. Accurately identify and understand one"s own emotional reactions and those of others. Regulate one"s emotions and use them to make good decisions and act e ectively: important in developing and maintaining relationships, ways to improve: Examine how you react to stressful situations. Take responsibility for your actions: examine how your reactions will a ect others before you take those actions. Four steps: recognize su ering, validate su ering, set an intention, take action.