PADP 6910 Lecture Notes - Lecture 4: Hawthorne Effect, Motivation, Adverse Selection
Document Summary
Lecture 4 : organizational theory & public administration: the essence of authority, the political master" nds himself in the position of dilettante" who stands opposite of the expert" (max weber) Must rely on others (experts) can lead to accountability issues: a stable pattern of obedience rests on the subordinates belief in the legitimacy of the system of authority. (kettl, 91) Loyalty depends on legitimacy of authority (a credible supervisor with proper ethical behaviors & values) De ning structure: formal social arrangement linking individuals to a common cohesion. Markets > voluntary exchange of goods and services. Networks > horizontal sharing of authority (collaboration) Traditional models of organization: classical (progressive reformers) > purely design-based, bureaucratic (weber) > rational-legal authority, systems theory > inputs to outputs. Alternative, modern approaches to the study of organization: humanist > incentivizing human behavior via motivation. Intrinsic motivation ( theory y , public service motivation: interest group pluralism > importance of clientele support.