CMM 110 Lecture Notes - Lecture 11: Shared Belief, Organizational Culture, Organizational Communication
26 Jan 2017
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Document Summary
Small group con icts: process that occurs when group members engage in an expressed struggle. Communicative exchanges occurring between people within a workplace aimed at accomplishing workplace goals and objectives. Organizational communication: the process through which workplace members develop, maintain,and modify workplace practices: internal (superior, subordinates, peers, external (clients, customers, stakeholders) What is organizational communication: the set of interactions that members of groups use to accomplish their individual and common goals, communication functions: Innovation: communication structure- occurs within hierarchy: Functions: production - system of product tracking, maintenance - employee reward program, innovation - distance learning. Types of organizations: integration - manage chaos-cops,hospitals, political - share valued resources, power- courts, water companies, pattern maintenance - manage culture & norms-religion, education, museum, economic production - to make $=everyone else. Organizational culture: organizational culture is a pattern shared belief values and behaviors whithin a given organization, composed of languages, habits, rituals, ceremonies, etc. To understand organizational culture, look to: artifacts:
