BADM 311 Lecture 10: BADM311_W10_session15.pdf

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Understand: networks: what flows through social, benefits & damages from. Relationships: key concepts characterizing network structures, strategic positioning in network structures. Working relationships: generate supportive actions and relationships, generate effective network positions. Benefit organizations: contagion (norms, culture), cooperation, commitment, learning. Created by: respect: be present, genuine, recognize & affirm others, listen, Make requests rather than demands, don"t evaluate/ describe: help: teach, design, advocate, accommodate, develop. Trust: disclosure, we not i, share control, get input (dutton, 2003) Corrosive relationships: de-motivating, distracting, stressful, frustrating, withdrawal. Handled by: recognition: identify the problem, buffering: reduce interdependence, gain external support. How many of the cliques are you linked to: network density, network closure. How long a path is there to others: direct ties vs. How many of the cliques are you linked to: network closure, brokerage at structural holes. Increases coordination, trust, and stable reputations, future collaboration: but also, convergent group thinking.

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