COMM 100 Lecture Notes - Lecture 99: Cyberbullying
Document Summary
Lack of mutual benefit - the argument arises from a lack of resources or ability for *both* parties to achieve their goals. Unproductive conflict: conflict that is managed poorly - has a negative impact on the individuals and the relationship. Can lead to health problems, and aggression in the relationship. Productive conflict: conflict that is managed effectively - fosters healthy debate, leads to better decision making, spurs relationship growth. Provocation: the intentional instigation of conflict and arises when one party demonstrates aggression, a person"s identity feels threatened, fairness is lacking, one person has shown incompetence, or the relationship is threatened in some way. Each of us respond to and manage conflict in different ways.
