COM 202 Lecture Notes - Lecture 2: Active Listening
10 Feb 2017
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Document Summary
Literal comprehension - the ability to identify main ideas, supporting details, and the relationship among ideas. Able to point out the denotative/literal meaning of a message. Critical comprehension - a competent listener listens and has an open mind and is aware of your biases and recognizes that everyone has unique perspective. Sends feedback that indicates your willingness to learn. Listening is a hypothetical construct, something you know exists but can"t physically see. Listening fidelity - what the receiver mentally perceives and what the sender actually delivers. Must focus on more than the spoken message itself. Types of listening by wolvin and coakley. Discriminative listening - the reception of the stimulus. If you don"t physically receive the stimulus, you can"t listen. Speech intelligibility - the sender and the receiver processes signals that arrive at some type of understanding or intelligibility. Speaker affect - perceived by listening to the pitch, precision, and patterns of emphasis.
