COM 202 Lecture Notes - Lecture 1: Total Communication
1 Feb 2017
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Document Summary
The process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages. - Listening is a large part of our development. We learn as children what tasks to perform. We learn about behavior and wrong from right. To be an effective communicator you should listen 80% of the time and only speak 20% Hearing has a large effect on our speech. Hearing and listening are not the same. Hearing is how one receives and processes sound where as listeners we try to control what we hear and how we hear it. Hearing: focuses on the speaker and helps them to discriminate among sounds. Understanding: helps the listener to build vocabulary, take notes and ask questions. Remembering: a technique for retaining and recalling information. Interpreting: when you have to take into account the total communication context, and have the ability to empathize and let your listening partner know that you understand.
