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Class Notes for Public Affairs and Community Service at University of North Texas

PACS 4240 Lecture Notes - Lecture 11: Real Change, Hospital Volunteer
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EVALUATING YOUR VOLUNTEER PROGRAM PADM 4240, FALL 2018 SOURCE(S): MCCURLEY LYNCH, SEEL, ELLIS What is an outcome? Outcomes tell what different as a result of an activity, program, or volunteer effort Outcomes require two ...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture Notes - Lecture 12: Organizational Culture
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ENHANCING THE STATUS OF THE VOLUNTEER PROGRAM PADM 4240, FALL 2018 SOURCE(S): MCCURLEY LYNCH Advocacy The higher the value of a volunteer program in an agency, the greater the influence the volunteers and volunteer manage...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture Notes - Lecture 10: Fiduciary
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RISK MANAGEMENT PADM 4240, FALL 2018 SOURCE(S): MCCURLEY LYNCH, ELLIS, SEEL Two things are becoming clear Likelihood of a volunteer program being involved in some incident resulting in legal action is increasing The fear ...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture 6: PADM 4240 L6 Recognizing Volunteers
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RECOGNIZING VOLUNTEERS IN MEANINGFUL WAYS PADM 4240, FALL 2018 SOURCE(S): MCCURLEY LYNCH, SEEL Why do volunteers leave? Why do volunteers typically stop volunteering for an organization? Organization not well managed Did ...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture Notes - Lecture 3: Strategic Management, Organisation Climate, Program Evaluation
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ELEMENTS OF AN EFFECTIVE VOLUNTEER PROGRAM PADM 4240, FALL 2018 SOURCE(S): ELLIS, MCCURLEY LYNCH, SEEL Volunteer Management = Human Resources Leading the Way in Volunteer Development o How to position your volunteer progr...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture Notes - Lecture 7: Situation Two, Continual Improvement Process
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ETHICAL ISSUES PADM 4240, FALL 2018 SOURCE(S): SEEL Knowing the situation Assess the situation Knowing how to act within that ethical framework Ethics is More than a written code A guide for navigating confusion and confli...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture Notes - Lecture 8: 360-Degree Feedback, No Authority, Reinforcement
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SUPERVISING VOLUNTEERS PADM 4240, FALL 2018 SOURCE(S): MCCURLEY LYNCH, SEEL Why do we even care about management skills? Volunteer managers may supervise volunteers Volunteer managers may manage the work the volunteers ar...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture 1: Intro to Volunteer Involvement
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INTRODUCTION TO VOLUNTEER INVOLVEMENT PADM 4240, FALL 2018 SOURCE(S): MCCURLEY LYNCH Volunteer: person dedicated to a cause, not coerced, free of charge Why do individuals volunteer? Sense of civic duty Need to help other...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture Notes - Lecture 5: Social Environment
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PLACING VOLUNTEERS EFFECTIVELY PADM 4240, FALL 2018 SOURCE(S): MCCURLEY LYNCH, SEEL Purpose of Volunteer Interviewing Identify a fit Recruit Matching the volunteers to positions Volunteer interviewing consists of evaluati...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture Notes - Lecture 4: Wok, Abraham Maslow, Concentric Objects
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MOTIVATIONS AND RECRUITMENT PADM 4240, FALL 2018 SOURCE(S): MCCURLEY LYNCH, SEEL Creating Volunteer Positions Position Role Job Task Assignment Responsibility Consulting with Staff What parts of your job do you like to do...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture Notes - Lecture 2: Personalization, Virtual Volunteering, Human Services
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PROFESSIONALIZATION OF THE VOLUNTEER ADMINISTRATION PADM 4240, FALL 2018 SOURCE(S): SEEL What is a Nonprofit? Provide services without monetary gain Fill a community need, provide a specialized niche population group Use v...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4240 Lecture Notes - Lecture 9: Active Listening, Critical Thinking, Brainstorming
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DIFFICULT VOLUNTEERS, HANDLING CONFLICT PADM 4240, FALL 2018 SOURCE(S): ELLIS, SEEL Case Study - StructuralOperations Issue Conflict Skills Solutions Paid and unpaid Open-minded Training Training Communication Delegation B...

Public Affairs and Community Service
PACS 4240
Laura Keyes
PACS 4220 Lecture 1: InstructorEvaluationNotes

J. Wakefield, March 2016 Chapter 1 Spaulding (2008) Program Evaluation in Practice Questions to ask about any program when considered evaluation: (1) Can the results of the evaluation influence decisions about the program?...

Public Affairs and Community Service
PACS 4220
Jenny Wakefield

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