MGMT 2100 Lecture Notes - Lecture 18: Swot Analysis, Job Analysis, Performance Appraisal
22 May 2018
School
Department
Course
Professor
If you are preparing for midterm:
-look at self-management
-look at teams (member roles)
-group productivity; process gains and process losses
-Kohlbergs model of moral development
-social responsibility and responsiveness
-shareholder vs stakeholder view
-friedman
-ethonomics
-triple bottom line
-general environment vs specific environment
-importance of systematic environmental scanning and
SWOT analysis
-types of business ownership—how they are taxed and
liability issues
-burn your business plan. Gumpfers approach
-industry positioning strategies
-BCG matrix
-steps in control process
-3 basic control types
-budgeting
-PERTT formula
-economic value added—why its important and what it
is used for
-experiential approach vs compression approach
-change process: 3 pieces. Unfreezing, change
interverntion, refreezing
-spans of control
I. People-centered practices
a.
People centered organizations enjoy a competitive advantage by
doing these things:
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i. Protection of job security
ii. Rigorous hiring process
1.
Being very careful in hiring process
2.
Make sure they have the right attitudes, values, etc
iii. Employee empowerment
1.
Allow all of the people in firm to feel accountable
iv. Compensation linked to performance
1.
Want to be paying above average
v. Comprehensive training
1.
Identify what skills they are walking in, and identify
those they don’t know.
2.
Train on culture
vi. Reduction of status differences
1.
Reduce physical work spaces, limited relative
differences in pay
vii. Sharing of key information
1.
Taking the time to explain why they are doing
something, etc
2.
II. General model of HR
a. At the center of it: desired performance
i. Offshoot: compensation and rewards,
performance appraisal and management,
training and development, recruitment and
selection
III. Recruiting technique success rates
a. Getting the right people on the bus, and getting
highly qualified and diverse individuals to apply
i. Putting people first, no matter what
b. Internal vs external
i. Internal: pool of people who already work
for company and ready for next step
1. Less expensive and can fill in more
easier
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find more resources at oneclass.com
