MGMT 2100 Lecture Notes - Lecture 21: Computer Performance, Operant Conditioning, Job Satisfaction
22 May 2018
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Individual motivation and job performance equation
Motivation=set of forces that initiates, directs, and make people persist in their efforts
to pursue a goal
Initiates= take the lead
Helps direct effort and tell people what to do
How long will people ork… ill they gie up
Importance= once you understand what motaviates you, as well as employees
Performance= abilityXmotivation
a do X ill do
Needs theories (similarities and differences; see also text Sec. 13-1b, pp. 268-269) FINAL EXAM
Alderfer ERG theory
Three fundamental needs, we all have to varying degrees
Existence-food, safety, etc
Relatedness-belongingness, love, friends
Growth- learning, confidence.
E and r are less motivating as they are met
G is more motivating
Needs drive motivation.
Typially oe you eet the eed, you do’t otiue to e otiated
McClelland needs theory
Different people motivated by different needs
Affiliation: feel liked and accepted (nAff)
Achievement: master a task (nAch)
Power: desire to persuade (nPow)
Argues that different things motivate different people
These eeds are leared… are ot or
Job characteristics (see also Ch. 9, Sec. 9-3c, pp. 188-191)
Job characteristics
find more resources at oneclass.com
find more resources at oneclass.com
Skill variety, task identity, task significance=> helps to experience
meaningfulness of work=> high motivation
Autonomy=> leads to experienced responsibility of work outcomes=> high
performance
Feedback=> leads to knowledge of work results=>high satisfaction
Charaacteristsics of the job influence the psychological state that in turn influence job
satisfaction. NEED TO KNOW FOR EXAM
Can you fix a bad job?
Combine tasks
Form natural work units
Pair people up
Establish client relationships
Vertical loading
Improve autonomy
Open feedback channels
Make sure to provide direct feedback and direct feedback
Goals ork est he…
Latham and Baldes study (what did it show?)
Equity Theory
Fairness theory
Greenberg study (what did it show?)
From the text:
I. Maslow theory (Sec. 13-1b, pp. 270-271)
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Motivation=set of forces that initiates, directs, and make people persist in their efforts to pursue a goal. Helps direct effort and tell people what to do. How long will people (cid:449)ork (cid:449)ill they gi(cid:448)e up. Importance= once you understand what motaviates you, as well as employees. Needs theories (similarities and differences; see also text sec. Three fundamental needs, we all have to varying degrees. E and r are less motivating as they are met. Typi(cid:272)ally o(cid:374)(cid:272)e you (cid:373)eet the (cid:374)eed, you do(cid:374)"t (cid:272)o(cid:374)ti(cid:374)ue to (cid:271)e (cid:373)oti(cid:448)ated. Argues that different things motivate different people. These (cid:374)eeds are lear(cid:374)ed are (cid:374)ot (cid:271)or(cid:374) Skill variety, task identity, task significance=> helps to experience meaningfulness of work=> high motivation. Autonomy=> leads to experienced responsibility of work outcomes=> high performance. Feedback=> leads to knowledge of work results=>high satisfaction. Charaacteristsics of the job influence the psychological state that in turn influence job satisfaction. Make sure to provide direct feedback and direct feedback.
