MGMT 2100 Lecture Notes - Lecture 27: Lillian Moller Gilbreth, Henri Fayol, Scientific Management
⚫ Four major schools of management
⚫ Scientific approach
⚫ Frederic taylor—started to study management. Father of scientific
management
⚫ Use thorough study and testing to identify the best, most
efficient way to do a job
⚫ Train everyone the same way
⚫ Work breaks
⚫ Frank and Lillian gilbreth
⚫ Motion studies to eliminate unnecessary movements in work
⚫ Increased motion: wastes time
⚫ Henry l. gantt
⚫ Refined production control and cost-control techniques
⚫ Workers should be trained
⚫ Administrative
⚫ Max Weber:
⚫ Exercising control with knowledge
⚫ Seven elements of bureaucracies
⚫ People should have authority and control based off knowledge,
expertise and skill
⚫ Hiring based off qualifications
⚫ Promotions based on merit
⚫ Clear chain of command
⚫ Clear division of labor
⚫ Impartial application of rules
⚫ Put decisions in writing-document everything
⚫ Need to have managers who are separate from owners
⚫ Henri Fayol
⚫ Administrative abilities essential
⚫ Fourteen principles f management
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Document Summary
Use thorough study and testing to identify the best, most efficient way to do a job. Motion studies to eliminate unnecessary movements in work. People should have authority and control based off knowledge, expertise and skill. Need to have managers who are separate from owners. Came up with four functions of management. Studies" results sho(cid:449)ed for the first ti(cid:373)e that produ(cid:272)ti(cid:448)ity (cid:449)as stro(cid:374)gly affe(cid:272)ted (cid:271)y (cid:449)orkers" attitudes a(cid:374)d so(cid:272)ial relatio(cid:374)ships. Parts operating interdependently to achieve a common purpose. Parts affect each other for good (synergy) or bad (undermining) What are the different ways in which managers can create value for different organizations. No one best way to organize company. Should company be flexible or stable (organic vs mechanism) Should the firm be focused internally or externally. Successful managers must learn how to balance these competing demands. Earliest management idea? (ex 2. 1, p. 24) Taylor"s four pri(cid:374)(cid:272)iples (se(cid:272) 2-2a;ex 2. 2; pp. We(cid:271)er"s se(cid:448)e(cid:374) ele(cid:373)e(cid:374)ts (se(cid:272) 2-3a; ex 2. 4; pp.