PSY 480 Lecture Notes - Lecture 3: Neural Pathway, Tantrum
8 Oct 2018
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Open questions a question not limited to a one two word answer. What how why or could: begin an interview, open new topics and expand conversation. Identify specifics: assist with client / situations assessment, help clients to elaborate. * the first word of an open question often determines how the client will response. What questions most often lead to facts. How questions may lead to an exploration of process or feeling and emotion. Why questions can lead to a discussion of reasons. Could, can or would questions although technically closed are often maximally open. Closed questions a question that only requires a yes or no answer. Who when where is are or do: focus the interview, reveal specific details, close down client talk. Concreteness is a key in empathic understanding. Empathy requires you to understand specifically what your client is saying.
