MIS 2100 Lecture Notes - Lecture 4: Business Process Modeling, Business Process Reengineering, Business Process
3 Feb 2017
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Document Summary
Business gain a competitive edge they minimize costs and streamline business process: customer. Results in product or service that is received by an organizations external customer: business facing process. Invisible to the external customer but essential to the effective management of the busi- ness: businesses process modeling. The activity of creating a detailed flow chart or process showing its inputs, tasks, and ac- tivities, in a structural sequence: business process model. A graphic description of a process, showing the sequence of process tasks, which is de- veloped for specific. Includes the tasks, activities, and responsibilities required to execute each step in a busi- ness process: streamlining. Improves business process efficiencies by simplifying or eliminating unnecessary steps: bottleneck. Occur when resources reach full capacity and cannot handle any additional demands: redundancy. Occur when a task or activity is unnecessary repeated: business process reengineering (bpr): Analysis and redesign of workflow within and between enterprises: static process.
