MAN 320F Lecture Notes - Lecture 9: Cognitive Evaluation Theory, Interactional Justice, Theory X And Theory Y

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Moivation - process that accounts for an individual"s intensity, direction, and persistence of effort toward attaining a goal. Persistence - measure of how long a person can maintain effort. Erg theory - posits three groups of core needs: existence, relatedness, and growth; all can be achieved at different times or simulatneously. Theory x - assumption that employees dislike work, are lazy, dislike responsibility, and must be coerced to perform. Theory y - assumption that employees like work, are creative, seek responsibility, and can exercise self-direction. Two-factor theory - theory that relates intrinsic factors to job satisfaction while associating extrinsic factors with dissatisfaction. Hygiene factors - factors such as company policy and administration, supervision, and salary are adequate in a job, workers will be content. Mcclelland"s theory of needs - theory stating that achievement, power, and affiliation are three important needs that help explain motivation.

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