S W 333 Lecture Notes - Lecture 4: Active Listening, Personal Boundaries, Positive Feedback
Document Summary
Assessment of group leadership skills: actually pretty difficult, have to listen while being mindful of self reactions, group reactions and scanning the room, learn what keeps you from listening, triggers and distractions, many dimensions. It is better to admit mistakes when they occur than faking it. Clarifying: go from the general to the specific, acknowledge risk taking. Summarizing: book-ending work, at beginning of group (talk about the previous group, at e(cid:374)d of g(cid:396)oup (talk a(cid:271)out the day"s g(cid:396)oup a(cid:374)d the (cid:449)o(cid:396)k that (cid:449)as do(cid:374)e, themes in the group. Questions: do(cid:374)"t o(cid:448)e(cid:396)use (cid:395)uestio(cid:374)s, do(cid:374)"t (cid:449)a(cid:374)t to t(cid:396)ai(cid:374) (cid:272)lie(cid:374)ts to (cid:449)ait fo(cid:396) questions. Confronting: not a negative thing, constructive, asking for clarification, want people in groups to be more okay with doing this outside of group, helps with authenticity. Blocking: have to deal with people being distracted, deal with monopolizing, o(cid:373)e people talk e(cid:448)e(cid:374) if they do(cid:374)"t thi(cid:374)k othe(cid:396)s a(cid:396)e i(cid:374)te(cid:396)ested, okay to slo(cid:449) so(cid:373)eo(cid:374)e do(cid:449)(cid:374) to (cid:373)ake su(cid:396)e you"(cid:396)e keepi(cid:374)g up.
