BA 1100 Lecture Notes - Lecture 16: Job Performance, George Bernard Shaw

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The ability to be effective across various cultural contexts including national, ethnic, organizational, generational, ideological and much more. Cq drive: high level of interest, drive and motivation to adapt cross-culturally. Cq knowledge: strong understanding about how cultures are similar and difference. Cq strategy: aware and able to plan in light of cultural understanding. Cq action: know when to adapt and when not to adapt when engaging cross-culturally. Be willing to adjust your mental models of how things should be. Interact with people from different cultures and ideologies. Drive: talk to other culture, think of prior successes interacting with different culture. Knowledge: study, read, study new language, diverse perspectives, explore cultural identity. Strategy: summarize knowledge, think before say, remain alert. Action: practice new behavior, role play specific behavior, watch others and mimic behavior, multicultural team, develop repertoire of speaking skills. You are the window from which you see the world george bernard shaw.

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