BPS 4305 Lecture Notes - Lecture 8: Stakeholder Management, Michael Eisner
Document Summary
1984 profits: million: theme park operations: 77% of profits, consumer products: 22% of profits, filmed entertainment 1% of entertainment, compared to 1970 was 50% Increased admission prices at theme parks: 2. Focused on movie studios (character development: 3. Diversified into television, hotels, retail stores, sport team, cruise line, publishing, consumer products, licensing, etc. Second half failures: earnings per share dipped, pushed out executives and board members that provided checks and balances, failed relationship with pixar, effects of 9-11 on theme parks. Overall: failed leadership skills in selecting leaders, understanding succession, but temporarily good at visioning. Maintaining competitive success or even surviving over long periods of time is difficult for companies of any size. So how much credit (or blame) does a leader deserve. Romantic view: leader is key force in organization"s success. External control perspective: external forces determine the organization"s success. Mcdonalds: think about the decisions thompson could have made.