ITSS 4370 Lecture Notes - Lecture 19: Service Catalog, Denial-Of-Service Attack, Information Security Management
30 Jan 2017
School
Department
Course
Professor
Document Summary
Dashboards service portfolio service catalog. Managing it like a business adopting business practices to run the it operations with the goal of maximizing the overall business value that it contributes to an organization. Managing the it budget a proactive and explicit strategy for finding a sustainable economic model for it products and services. Managing the it capability (cid:449)hat it (cid:272)an do for the organization in(cid:272)ludes the knowledge, skills, tools, processes, abilities and motivation availa(cid:271)le . Deliver a stream of new services of solutions. Reliability, repeatability, and validity in assessing it capabilities and implementing improvement initiatives. Value: (cid:373)easuri(cid:374)g a(cid:374) accurate picture of what we"re doi(cid:374)g a(cid:374)d how we ca(cid:374) improve. Goal: aims to provide the organization with an accurate picture of its current it management capabilities and to identify areas needing improvement. Selecting an overarching capability framework and mapping other frameworks used in the organization to it. Setting it capability targets and defining roadmaps.
