ITSS 4370 Lecture Notes - Lecture 4: Triple Bottom Line, Management Information System, Green Computing
30 Jan 2017
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Value: anticipates the shifting needs for it resources so capacity can be cost-effectively added or reduced in a timely manner to meet changes. Goal: understand what resources will be required to support it services based on current and projected organizational demands. Ability to model and forecast demand for it services, infrastructure, facilities and people. Value: improve the business value that it services deliver by reducing or eliminating supply. Goal: balance the business demand with what we can deliver. Ability to manage the it management portfolio. Understand the trade-offs between satisfying demand and the. It and the business to manage the it service portfolio cost of supply. Value: provides appropriate operational data for business transactions, and consistently enables timely and informed decision making. Goal: ensure that quality data is available. Ability to establish effective systems for gathering, analyzing, distributing, exploiting and disposing of data and information, covering strategic, operational and security aspects of information management for the enterprise.
