COMMUN 105 Lecture Notes - Lecture 6: Unstructured Interview, Structured Interview
Document Summary
Select mutually acceptable time and place to discuss conflict. Don"t cross arms, watch your nonverbal responses. Be nonverbally responsive to others and try to control negative display or emotions. A form of oral interaction structured to achieve a goal; includes two people who take turns speaking and listening. An interview is a conversation with someone that might be the most life changing conversation that you ever have . Task goals: what do we want to accomplish, relating previous job experiences. Have a list of questions used for every applicant. Combination of focused or unfocused questions about you. Hypothetical questions: how an applicant would respond to a situation that commonly occur. Funnel sequence: open ended broad questions, narrowing questions (weekend availability), Inverted funnel: narrowing questions, then open ended broad questions. Tunnel questions: mixture of open ended and yes and no questions. Establish rapport through the use of relational messages. Clarify interview goals through the use of task messages.
