HTM 3484 Lecture Notes - Lecture 3: Risk Management, Travelport, Proactivity

• School: Virginia Tech
• Department: Hospitality and Tourism Management
• Course: HTM 3484
• Professor: A Zatori

Document Summary

Globalization can be defined as the rapid and largely unrestricted flows of information, ideas, cultural values, capital, goods and services, and people across geographic, political, and cultural boundaries resulting in an interdependence of markets, economies, and businesses. (dwyer, 2005) Increased competition: political pressures for higher, between destinations around the. Trends living standards: changing macroeconomic policy, rising trade and investment, diffusion of it. Increasingly dynamic private sector world: between domestic destinations, between various firms within a given destination. International power: security, regional and ethnic conflicts. Neighbors : coping with increased visitation/ demand for nature-based tourism, goal: develop a system that rewards firms for addressing social and environmental issues (triple bottom line) Improved travel technology resulting in more speed, frequency, comfort, safety, information access, and cost efficiencies: aviation, surface travel, alternative energy. Unprecedented shifts: population/aging, urbanization, social structures (life trajectory, health, work patterns, education. Internet as information: social media, travel distribution systems, market research technologies, mobile technologies, so much data!