COMM 110 Lecture Notes - Lecture 9: Nonverbal Communication
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February 27th, 2017 Notes
Chapter 6: Listening and Responding to Others
Listening
o It is as important as talking
o Few of us devote as much energy to listening as we do talking
o Average person spends 45%-55% of waking time listening to others
The Listening Process
o Hearing: physiological
o Listening: several step process
Hearing
Selecting
Focusing
Interpreting
Mindfulness
o Focusing on what is happening in the moment
o We listen at a faster rate than we talk
o It increases our understanding
o It promotes more complete communication by others
Physically receiving communication
o We might receive it by hearing
Sounds
Interpreting nonverbal behaviors: helps you better understand
through their body language or other forms of nonverbal
communication
Reading lips
ASL
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