of the exam. All test materials, including short answer booklets, multiple choice question sheets and computer Scantron answer
sheets must be returned at the end of the test or exam. Failure to do so will result in a zero grade for the test.
If you must miss a test due to illness, you a required to follow the Management Department's procedures for missed tests as
outlined below. Students missing a midterm test must write a make-up midterm scheduled by the Course Coordinator prior to the
following class. It is the student's responsibility to know the date, time and location of the make-up midterm, which will be posted
on the course website. The UTM Academic Calendar provides complete details of the rules and procedures for tests and final
examinations, together with appeal procedures. You should make a point of reviewing them.
Students will work in assigned groups to create and manage a new Coffee Cafe during the semester. For nine consecutive simulated
operating weeks you will make decisions about the strategy, growth and operations of your company. Decisions will be
electronically submitted to the simulation web site according to the attached Course Schedule. Late decisions will result in a
grade of zero for the round, no exceptions. Teams will receive their own results immediately after submitting their decisions for
the week, and will receive competitive information during the following class. Decision submission instructions and performance
measurement criteria will be discussed during class. All team members must have registered online before the team will be able to
There will be a preliminary group mark determined for your simulation team's performance. This group mark may then
be modified for each individual group member based on the results of a confidential peer evaluation. Students will receive an
individual mark (not a group mark) for the simulation which may, or may not, be the same as the group mark that is originally
determined or the mark given to other group members. This will help to recognize individual contributions and to promote equal
participation by group members. Students who do not contribute in a significant manner to their group, "free riders," may receive a
grade for the simulation as low as zero, at the discretion of the professor. Groups that have problems with one or more of their
members and have tried to correct the issue, are expected to inform the professor early during the game for guidance.
Conduct of Class
The educational materials developed for this course, including, but not limited to, lecture notes and slides, handout materials,
examinations and assignments, and any materials posted to the course website, are the intellectual property of the course instructor.
These materials have been developed for student use only and they are not intended for wider dissemination and/or communication
outside of a given course. Posting or providing unauthorized audio, video, or textual material of lecture content to third-party
websites violates an instructor's intellectual property rights, and the Canadian Copyright Act. Recording lectures in any way is
prohibited in this course unless specific permission has been granted by the instructor. Failure to follow these instructions may be in
contravention of the university's Code of Student Conduct and/or Code of Academic Conduct, and will result in appropriate
penalties. Participation in this course constitutes an agreement by all parties to abide by the relevant University Policies, and to
respect the intellectual property of others during and after their association with the University.
The lectures extend the study of the assigned text readings and introduce applications of the models and topics; videos are also used
occasionally to illustrate management in action. Most classes will begin with a discussion of a current news story relating to our
topics. Specified classes will end with a discussion of the simulation results.
This course will require students to study the assigned text material and prepare exercises and case study analysis for in-class
discussion. The lectures and seminars will reinforce key concepts and expand on assigned readings. Chapter content will not be
given detailed review in class. Students who have not completed the assigned readings prior to class often lack the foundation
needed and have difficulty understanding the topics discussed. Adjustments may be made to the class schedule to accommodate
guest speakers or to address current issues. Students are encouraged to ask questions, share their opinions, and to participate in
MGM101 demands focus and hard work to master the concepts. It is suggested that you immediately start reviewing and
understanding the assigned text readings. The short answer questions on tests and exam typically deal with the material covered
during the course lectures. So:
Come to class having competed the assigned work (including article reviews) so that you can understand the context of the
lecture, ask questions for clarification, and participate in class discussions and exercises.
Attend all class sessions and ensure that you take good notes.
Practice writing summaries of key points using the lecture slides, your class notes, and the text.
Practice answering questions - either ones you make up yourself or from other sources. Remember that your responses
should demonstrate your understanding of the various concepts, so writing in full sentences (not bullet points) is usually