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8 Nov 2021
Given information
Use the following information to answer the next ten exercises. A customer service representative must spend different amounts of time with each customer to resolve various concerns. The amount of time spent with each customer can be modeled by the following distribution: .
Step-by-step explanation
Step 1.
The mean of the exponential distribution is given by
,.
where, is the decay parameter.
The value of is .
Substitute for in the above-mentioned formula.
According to the given information, the random variable denotes the time spent with each customer. This follows the exponential distribution with parameter .
The value of is .
The mean of the distribution is
Therefore, the mean of the distribution is 5.
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