MGTA01H3 Chapter 10: MGTA03 – Chapter 10
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MGTA01H3 Full Course Notes
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Motivation is the internal process that energizes, directs, and sustains our behaviour; it is the personal force that causes us to behave in a particular way. Morale is a worker"s feelings towards his or her job and superiors and toward the firm itself. Believes that workers are motivated only by money. For the most part, classical theory is wrong! Principles of scientific management (1911) a book by fredrick w. taylor. If classical theory is correct, paying them more prompts them to produce more. By breaking jobs into many simple separate tasks, the business can remove inefficiencies, reduce waste, and increase productivity. Time-and-motion studies job analysis specialization repetition. Piece-rate system pay workers for their output (e. g. for every 12 units produced) Productivity does increase in short-term, but people are not machines: boring, repetitive jobs lead to alienation, disaffection, and absenteeism. In 1925 a group of harvard students researched to determine the best environment to increase productivity.