MGCR 222 Study Guide - Final Guide: Communication Apprehension, Subculture, Dominant Culture

• School: McGill University
• Department: Management Core
• Course: MGCR 222
• Professor: Patricia Hewlin

Document Summary

Locke"s goal setting theory: specific and difficult goals, with self-generated feedback, lead to higher motivation: role of difficult goals: Force people to be more effective and efficient. Management by objectives (mbo): emphasizes participatively set goals that are tangible, verifiable and measureable: common ingredients: Adams" equity theory: employees compare their outcomes-to-inputs to relevant others: ratios. Equal: state of equity exists; no tension because the situation is considered fair. Channels: the medium selected by the sender through which the message travels to the receiver: formal: established by organization and transmit messages related to the professional activities of members, informal: personal or social messages. To reduce the chances of committing a faux pas in another culture: assume differences until similarity is proven, emphasize description rather than interpretation or evaluation, practice empathy in communication, treat your interpretations as a working hypothesis. Leadership: the ability to influence a group toward the achievement of a vision or set of goals.