MGHB02H3 Chapter 13: Chapter_13
Document Summary
Self-esteem is a critical factor in inducing intergroup bias. Identifying with the successes of one"s own group and disassociating oneself from out-group failures boosts self-esteem and provides comforting feelings of social solidarity. Att ributing positive behaviour to own work group should contribute to your self-esteem. Interdependence: when individuals or subunits are mutually dependent on each other to accomplish their own goals, potential for conflict exists, not always conflict, call provide good basis for collaboration through mutual assistance. If dependence is not mutual, but one way, potential for conflict increases. Ie: workers depend on inspectors, but not vice versa. Status differences provide little impetus for conflict when people of lower status are dependent on those of higher status, but when role reversed, conflict. Ie: chiefs find themselves taking orders from lower servers. Culture: when two or more very different cultures develop in an organization, the clash in beliefs and values can result in overt conflict.
