ITM 102 Chapter Notes -Middle Management, Intranet, Software
6 Dec 2012
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Document Summary
Chapter 1: information systems in global business today. New systems are being created with it and its becoming a huge part of the business world. Successful firms are those that learn to use it. The digital firm: business relationships are digitally enabled, customers, consumers, suppliers, employers. Globalization; flatter world due to the internet. Three interrelated changes in mis: the emerging mobile digital platform, the growth of online software as a service, the growth in cloud computing . Digital firm: a firm in which nearly all of its significant business relationships with customers, employees and suppliers are digitally enabled and mediated. Business processes: the set of logically related tasks behaviors that organizations develop over time to produce specific business results and the unique in manner in which these activities are organized and coordinated. Time shifting: business being conducted 24/7 rather than on 9 to 5 business days.
