MGHB02H3 Chapter 10: Chapter 10 Notes

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N within a strict chain of command, such communication would flow up to and then down from a common manager. N managers recognize that sticking strictly to the chain of command is often ineffective. N perceptions that managers are good communicators tend to be correlated positively with organizational performance. N manager-employee communication consists of the one-to-one exchange of information between a boss and an employee. N many managers have difficulties balancing task and social-emotional functions. N mum effect the tendency to avoid communicating unfavourable news to others. N in addition to the use of body language, non-verbal communication can also occur through the use of various objects props, artefacts, and costumes all signal status and the degree of professionalism among other things. N men are more sensitive to power dynamics and will use communication as a way to position themselves in a one-up situation.