ADM 1300 Study Guide - Theory X And Theory Y, Total Quality Management, Performance Appraisal

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Matthew Archibald

Document Summary

Adm1300 review notes by maria tue oct 18, 2011 4:29 pm. Management takes place in organizations, which are collections of people who work together and coordinate their actions to achieve a wide variety of goals. Management is the planning, organizing, leading, and controlling of resources to achieve goals effectively and efficiently. 80%-85% of time spent working with others. Whole is greater than the sum of its parts. It can change over the long-term, but not every days. Way to achieve the mission may change annually, but the philosophy never changes. Culture (way society thinks, morals, issues, social acceptability) Objective: short-term steps to reach long-term goal. Objective is to lose 2 lbs a week. Set by people who are responsible of achieving. 3 ways to measure managerial performance by drucker. Economy the terms and conditions under which human an material resources are acquired. Efficiency the amount of resources incurred to produce goods and services.