BUS 237 Chapter Notes - Chapter 10: Chief Information Officer, Information Technology Management, Itil

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BUS 237 Full Course Notes
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BUS 237 Full Course Notes
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Document Summary

It department is responsible for providing you with a password, email account and access privileges for databases and internal applications when connected into a company"s network. 2 activities required to it services: (1) maintaining the current it infrastructure (2) renewing and adapting the infrastructure to keep it working effectively in the future. It operations: service, maintenance, protection, and management of it infrastructure. It projects: projects of all shapes and sizes that renew and adapt it infrastructure. Renewal and adaption of it infrastructure is accomplished through projects. It people prefer to work in operations often want to specialize in particular technologies. Networking specialists, operating systems specialists, database administrators and hardware technicians are examples of these types of positions. Production systems: the entire set of systems that support operations. Key words in it operations: stability, predictability, accountability, reliability, and security. It projects can provide more opportunities for contact with project stakeholders (such as users, managers, and sponsors)

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