RSM260H1 Lecture Notes - Job Performance, Job Satisfaction, Hawthorne Effect
Document Summary
Critical thinking: assessing/analyzing a situation based on a set of criteria (in this class, will be the theories we learn in ob) The newspaper article suggests _____, but academic journals suggest that ____ is good in this context, but _____ is better in this context, as suggested by these authors. In conclusion, the newspaper article is only partially correct. Slide 2 (a selected history) scientific management: figures all people are the same; figure out the best way to do a thing and makes everyone do it. Beauracracy: centralized decision making: rogers ( talk to my supervisor * Previously diversity was required so that managers could go and manage overseas. Organizations are trying to come up with ideas to keep you (most people don"t expect to be at 1 company forever, so benefits are offered: mba, pensions) Quality, speed, flexibility: apple is great at this, rim is struggling. Job satisfaction is highly related to job performance: true and false.
