MHR 505 Chapter 15: Chapter 15 Notes

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Chapter fifteen performance management, feedback, and rewards. to keep employees motivated and performing to their potential, supervisors need to know how to manage performance, give feedback, and reward effectively. when approaching the challenge of measuring human performance, one has to decide whether to compare people to each other or to a common standard. the most common type of relative judgment methods is called forced rankings used when measures are required to decide on how to distribute a limited salary on budget or bonuses. companies also use force rankings because they think it will help them screen out poor performers in a layoff situation. claim that forced ranking is the best way to identify high-potential employees who should be given training, promotion, and financial incentives. It is a vital tool to identify the bottom performers who should be helped up or out. forced ranking is controversial because stereotypes about older workers might come into play.

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