GMS 200 Chapter Notes - Chapter 2: Knowledge Management, Operations Management, Haute Couture

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Tsogbadral Galaabaatar

Document Summary

Gms chapter 2: management learning past to present. Classical approaches share a common assumption: people at work act in a rational manner that is primarily driven by economic concerns. Scientific management: emphasizes careful selection and training of workers and supervisory support. Frederick w. taylor published the principals of scientific management. Motion study: is the science of reducing a task to its basic physical motions. Administrative principals: henry fayol published administrative industrial et. The book outlines his views on proper management that he felt should be taught to all aspiring managers. Clear division of labor: jobs are well defined, and workers become highly skilled at performing them. Clear hierarchy of authority: authority and responsibility are well defined for each position and each position requires a higher level one. Formal rules and procedures: written guidelines direct behavior and decisions in jobs, and written files are kept for historical record.